Long Salutation and Envelope Salutations have been revised-Need old options back again!
On the persona page, the long and envelope salutations are now the same - first and last name. The long used to be Ms. Smith and the envelope Ms. Mary Smith. The old version was needed for reports used for mail merges onto letters. Would like the old version back or at least the option to select that.
When Personal Fundraising first rolled the Salutations were not automatically generated, then in early 2010 we began auto-creating the salutations for the Short, Long, and Envelope Salutation fields.
Short Salutations are auto-created using the First Name
Long Salutations are auto-created using the First Name and Last Name
Envelope Salutations are auto-created using the Title*, First Name, and Last Name
- Since the Title field is not required during data entry on the Personal Fundraising forms, if the constituent does not select a Title, then the Long Salutation is entered as First Name Last Name
It is also important to note that if a Constituent registers or makes a donation and they already exist in your database, then the Salutation fields will not be updated.
If you have any questions, please contact our support team at firstname.lastname@example.org.
Larry Christensen commented
This is really puzzling. Both Short Salutation and Long Salutation fields are free form, so you can revise them any way you wish. Are you receiving canned info from some source that is giving them to you in an odd format? Or has someone changed the names of the fields just for you? Can't figure this one out.